Last Updated: June 2026
Welcome to Skinfluence. By accessing our website, booking our services, or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or services.
About Skinfluence
Skinfluence is your go-to beauty space for brows, lashes, and Korean skincare, offering beauty treatments and skincare products designed to enhance your natural glow.
Address: Sydney, Australia
Email: orders@skinfluence.au
Phone: 0421 802 705
Acceptance of Terms
By accessing our website, making a purchase, or booking a treatment, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
If you do not agree with these Terms, please do not use our website or services.
Services and Products
Skinfluence provides beauty treatments, including brow and lash services, as well as skincare products for purchase.
We reserve the right to modify, discontinue, or update any service or product at any time without prior notice.
Appointments and Bookings
Booking Policy
Appointments may be booked online, by phone, or through other approved booking channels.
Cancellations and Rescheduling
We kindly request that clients provide at least 24 hours' notice for cancellations or appointment changes.
Failure to provide sufficient notice may result in a cancellation fee or forfeiture of any booking deposit, where applicable.
Late Arrivals
Clients arriving late may have their appointment shortened or rescheduled to avoid delays for other clients.
Treatment Eligibility
Clients must provide accurate information regarding allergies, medical conditions, medications, or other relevant factors that may affect treatment suitability.
Skinfluence reserves the right to refuse or discontinue a treatment if it is deemed unsafe or unsuitable.
Results Disclaimer
Individual treatment and skincare results vary from person to person.
While we strive to provide high-quality services and products, we do not guarantee specific outcomes or results.
Product Orders
Pricing
All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.
Prices may change without notice.
Availability
Product availability is subject to stock levels. We reserve the right to limit quantities or cancel orders if products become unavailable.
Order Acceptance
We reserve the right to refuse or cancel any order at our discretion, including where pricing errors or suspected fraudulent activity occur.
Shipping and Delivery
Delivery times are estimates only and may vary depending on location, courier services, and other factors outside our control.
Skinfluence is not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.
Returns and Refunds
Returns and refunds are handled in accordance with Australian Consumer Law.
Skincare Products
For hygiene and safety reasons, opened or used skincare products may not be eligible for return unless faulty, damaged, or required under Australian Consumer Law.
Treatments
Refunds are generally not provided for completed services. However, concerns regarding treatments should be raised with us promptly so we can review and address the matter appropriately.
Gift Cards and Promotional Offers
Gift cards, vouchers, and promotional offers:
- Are non-refundable unless required by law.
- Cannot be redeemed for cash.
- Must be used within any stated validity period.
- May be subject to additional terms and conditions.
Intellectual Property
All content on this website, including text, graphics, images, logos, branding, designs, and other materials, is owned by or licensed to Skinfluence.
You may not reproduce, distribute, modify, or use any content without our prior written permission.
Website Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Interfere with website functionality or security.
- Submit false or misleading information.
Limitation of Liability
To the maximum extent permitted by law, Skinfluence shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Nothing in these Terms excludes rights or remedies available under Australian Consumer Law.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those websites.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date.
Continued use of our website or services after changes are published constitutes acceptance of the revised Terms.
Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Skinfluence
Sydney, Australia
Email: orders@skinfluence.au
Phone: 0421 802 705
