Privacy Policy

Effective Date:12 June 2026|Last Updated:12 June 2026

1. Introduction

At SKINFLUENCE, we are committed to protecting your privacy and handling your personal information with care, transparency, and respect.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights.

SKINFLUENCE operates:

  • An online Korean skincare store
  • A subscription-based skincare membership (SKINFLUENCE MEMBERS CLUB)
  • A beauty clinic offering treatments such as Ombre Brows, Brow Lamination, Lash Lifts, and more

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

  • Identity information: full name, date of birth
  • Contact information: email, phone number, address
  • Payment information (processed securely via third-party providers)
  • Skincare & beauty preferences, consultation responses
  • Membership and account information
  • Website usage data (IP address, browser type, pages visited)

3. Order Information

When you purchase from our online store, we collect:

  • Name and delivery address
  • Email and phone number
  • Payment details (securely processed)
  • Order history

This is used for order processing, delivery, confirmations, and customer support.

4. Members Club Information

When you join SKINFLUENCE MEMBERS CLUB, we collect:

  • Subscription and billing details
  • Skincare preferences
  • Membership activity and purchase history

This helps us manage subscriptions and personalise your experience.

5. Beauty Treatment Information

For clinic bookings, we may collect:

  • Health information (allergies, medical conditions, medications, pregnancy status)
  • Treatment history and consent forms
  • Before and after photos (with consent)

This information is used only to ensure safe and effective treatments.

6. Skincare Quizzes & Forms

We may collect skincare goals, sensitivities, routines, and preferences to provide personalised recommendations.

7. How We Use Your Information

  • Processing orders and bookings
  • Managing memberships
  • Customer support and communication
  • Personalising recommendations
  • Legal and accounting compliance

We never sell or rent your personal information.

8. Marketing

We may send promotional emails if you opt in or have purchased from us.

You can unsubscribe anytime via the email link.

9. Payment Security

Payments are processed securely via PCI DSS-compliant providers. We do not store full card details.

10. Third-Party Services

We may share data with:

  • Payment processors
  • Booking systems
  • Australia Post and delivery partners
  • Email marketing providers
  • Analytics tools

11. Cookies

We use cookies for site functionality, analytics, and marketing. You can disable cookies in your browser settings.

12. Data Protection

We use secure encryption, restricted access, and trusted platforms to protect your data.

13. Your Rights

  • Access your personal data
  • Request corrections
  • Request deletion (subject to legal requirements)
  • Withdraw consent for marketing
  • File a complaint with OAIC

14. Access & Deletion Requests

You can request access, updates, or deletion of your data by contacting us. We respond within 30 days.

15. Changes to This Policy

We may update this policy from time to time. Updates will be posted on our website.

16. Contact Us


SKINFLUENCE

Email: info@skinfluence.au

Phone: 0421 802 705

Website: www.skinfluence.au

Location: Australia